Sutherland Global Services – BPO technical screening exam test paper multiple choice / objective type questions (version 1.0)
Tech Screening Written test paper:
How many devices can work on a single IDE channel?
a.1
b.2
c.3
d.4
ISDN uses — technology
a. only digital
b. digital and analog
c. only analog
d. neither digital nor analog
If a computer’s BIOS allow, you can boot from a CD-ROM
a. true
b. false
CD-ROMs typically hold — of data
a.500MB
b.650MB
c.1000MB
d.350MB
Firmware refers to what component?
a. hard drives
b. floppy drives
c. BIOS
d. RAM
Your CD-ROM audio cable connects to the:
a. speaker
b. sound card
c. hard drive
d. BIOS
Conventional memory is the first —k?
a. 1024
b. 1048
c. 640
d. 512
These are the Windows XP, 98, 2000 troubleshooting, computer hardware and basic technical OS multiple choice questions / objective type sample paper questions –
What is the easiest way to make a bootable floppy disk?
a. buy one
b. using the sys c:a:/bootup command
c. start/settings/control panel/system/make start up disk
scan disk checks and fixes —
a. tape drives
b. hard drives
c. CD ROM drives
d. DVD ROM drives
A user complains that when opening email attachments, the attachments disappear or cause an application error. What could cause this problem?
a. a possible virus
b. an incorrect setting in config.sys
c. autoexec.bat loading improperly
d. an incorrectly installed e-mail program
What is the purpose of a driver?
a. tells the OS how to interact with the device
b. improves the performance of installed devices by optimizing access patterns
c. provides more useful memory by moving device control data to extended memory
d. modifies application programs to work correctly with devices attached to a system
your modern will not detect a dial tone. What is the most two likely cause?
a. phone line may be defective
b. modem is set for tone dial
c. the ISP is down
d. the modem is set to disable call waiting
which of the following is the newest type of connector for a printer interface?
a. USB
b. Serial
c. SCSI
d. Parallel
On a system with one hard drive and one CD-ROM what is the typical placement of the CD-ROM drive?
a. Slave drive on the primary IDE channel
b. Master drive on the primary IDE channel
c. Slave drive on the secondary IDE channel
d. Master drive on the secondary IDE channel
Basic networking related multiple choice / objective type questions are also asked for the sutherland tech support engineer technical screening tests.
which device connects to a parallel port?
a. Mouse
b. Joystick
c. Keyboard
d. Printer
Also see other latest Sutherland India sample placement test papers and technical written test question papers MCQ and english, tech interview questions with real candidate experiences here.