Basic Test & Interview Questions for Receptionist | Office Reception Attendant job 

 

How do you make strangers feel good?

 

How do you handle a situation when three phone calls are ringing simultaneously?

 

If a customer is irrated, how do you handle him/her?

 

If you boss has asked you not to send anyone inside as he doesnt want to be disturbed, what will you tell the people who want to meet him?

 

How do you handle a situation when a customer is angry on phone or in person?

 

What things make you angry the most?

 

What are your strengths and weaknesses?

 

How would you handle a person waiting for a long time for a scheduled appointment?

 

Tell me about any previous difficult situations and how you managed it?

 

What do you hate the most about a receptionist’s job?

 

– You can be asked to comment on the receptionist at the office where you came for the interview. You can be asked to compare yourself with the receptionist and if there was something where she could improve upon.

 

As you want to be a receptionist, you must have good computer skills and data entry skills. You must have knowledge of general troubleshooting of computer hardware and office productivity tools like Microsoft and open office. You can see the interview questions for various other topics here. Good luck.

 

Keep watching. More helpful interview questions will be added regularly.